Core values

These values define how we show up every day, how our business operates, how we make decisions and how we treat pets and people.

“I’m very proud to work for a company that is so passionate about supporting shelters.”

Emmaline I.

Fetch employee since 2024

Fetch employee Emmaline I. with her dog.Fetch employee Emmaline I. with her dog.

“The support Fetch is giving me in this new role has made it even more meaningful and exciting.”

Toni E.

Fetch employee since 2021

Fetch employee Toni E. holding her cat.Fetch employee Toni E. holding her cat.

“No matter the challenge, there’s always a sense that we’re in it together.”

Bill T.

Fetch employee since 2021

Fetch employee Bill T. walking on the beach with his dog in a backpack.Fetch employee Bill T. walking on the beach with his dog in a backpack.
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Excellence

Fetch provides the most complete pet insurance in the U.S. and Canada, covering what others charge extra for or don’t cover at all. We put the customer first and work to improve every member’s experience every day. Our app holds the top spot in both app stores with over 7,000 five-star reviews. Fetch is rated ‘Excellent’ on Trustpilot with over 5,000 five-star reviews.

Purpose

Everything we do is in support of our mission to help pet parents give their cats and dogs longer, healthier lives. We have doubled our community, proudly protecting over 550,000 pets (and counting) and are trusted by lifesaving shelters in the U.S. and Canada. Fetch has donated over $14.6 million to help pets in need get veterinary care, find forever homes and survive natural disasters.

Sustainable growth

We are committed to responsibly growing our community of pets and pet parents. This is evident in our dedication to longterm success and our promise to show up every day to make the service we provide better. We are building an enduring company to protect pets and their parents for years to come.

Integrity

We share a deep love for dogs and cats. We are transparent, accountable, inclusive and act with integrity. We are rigorous in our decision making. We strive to make tomorrow’s achievements better than today’s. We enjoy the journey as one caring team. We have a passion to win and celebrate success.

Respect

We succeed as a company when people come to work with the mindset that they never have to hide their true selves or feel less than their peers. We treat coworkers with dignity and respect. We appreciate those who believe in our mission and do their part to bring it to life for our members — pets and their parents.

Fetch is on a mission to help you give your pet a longer, healthier life.

Making the best veterinary care accessible to your dogs and cats — no matter the cost — is just the beginning. When you join Fetch, you’re getting the most complete pet insurance and unlocking a world of exclusive Member Perks on products and services that help you enjoy more good days with your pet.

Fetch Pet Insurance | Love Longer.™

As of December 2025, Fetch has raised over $14 million in support of pets in need.

Fetch is the top-rated app compared to App Store and Google Play ratings for ASPCA Pet Health Insurance, Embrace Pet Insurance, Figo Pet Insurance, Healthy Paws Pet Insurance, Pets Best Pet Insurance, and Trupanion Pet Insurance. Ratings aggregated from the App Store & Google Play.

This information is descriptive only. Policy activation periods, risk free cancellation terms, waiting periods, limitations, exclusions to coverage and other terms and conditions vary by state or province and are subject to change without notice. Please see your policy for full terms and conditions of coverage. If there is any conflict between the policy and this product information, the provisions of the policy shall prevail.

Fetch insurance policies are administered by Fetch Insurance Services, LLC (d/b/a Fetch Pet Insurance, Fetch Pet Insurance Services in New York and British Columbia, Fetch Insurance in Nebraska, Fetch Pet Insurance Services, LLC in Michigan, North Dakota, New Mexico and California) CA license # 0F60627 and underwritten by AXIS Insurance Company, an Illinois Corporation, in the U.S. and AXIS Reinsurance Company (Canadian Branch) in Canada. For more information, visit fetchpet.com. ©2026 Fetch, Inc.

Discounts and offers are subject to approval and may change at any time. Maximum available discount is 10% and may not be available in all states and is not valid with any other offer. Charitable donations offer not available in AK, HI, ID, IN, KS, ND, NY, RI, SC, or TX, limited to $15 in AL and $10 in MI and UT. For policies purchased in LA or NH, the installment fee is waived for the first payment and applied to all remaining payments.

Most comprehensive and most extensive coverage according to Consumers Advocate, January 2023. Based on a comparison of injury and illness coverage between Fetch and North American pet insurance providers on consumersadvocate.org. Consumers Advocate is a Fetch partner. Best pet insurance according to Consumer Rating, August 2023. Based on a comparison of top pet insurance companies on consumerrating.org. Consumer Rating is a Fetch partner. Unmatched according to The Dodo, May 2022. Rated 'Excellent' on Trustpilot based on consumer reviews as of February 2025.

Fetch is a registered trademark owned by Fetch, Inc. Made for More and Love Longer are trademarks owned by Fetch, Inc. Fetch Wellness is insurance coverage added by endorsement to the core injury and illness policy, if purchased. It is not a “Wellness Program” meaning a subscription or reimbursement-based program that is separate from an insurance policy.

Average monthly premiums are based on U.S. annual premiums for dogs and cats, using the most common coverage configuration of $10,000 annual limit, $300 deductible, and 80% reimbursement rate for the period of 07.01.2024 through 06.30.2025. Exam fees based on average costs. Policies in force and number of pets helped based on Fetch data as of 4.1.2026.

Average savings of $40+ per order derived from actual Fetch member purchase data from April–June 2025 in the U.S. and Canada and displayed in U.S. dollars. Savings represent the difference between retail price and price paid through Fetch Deals. Individual results may vary. Fetch Deals offers access to savings on health and wellness products and services that policyholders may purchase from independent vendors, which are not covered benefits under your policy. Fetch does not recommend, endorse, warrant or guaranty any specific vendor, product or service available under or through the Fetch Deals program or site. Fetch Deals is not insurance and is not provided by AXIS Insurance Company. The service discounts described on this page are not insurance and are not affiliated with AXIS Insurance company. Please click here to review terms and conditions.