Fetch Pet Rx

Can I cancel or change my Fetch Pet Rx order?

You can cancel your Fetch Pet Rx order if it has not been packed for shipping and a tracking number has not been generated. Once you receive your tracking number the order cannot be canceled and instead must be returned.

To return your order, please contact us via email at [email protected] or call toll free 877.299.0893. Our customer care department is open Monday – Friday 8am – 7pm ET; Saturday: 9am - 5pm ET.

Our Customer Care Specialists will provide you with an RMA number. Please make sure you pack the item(s) with care and return it to us at:

Fetch Pet Rx - Returns
14540 NW 60th Avenue
Miami Lakes, FL 33014

Please clearly write the RMA Number on the outside of the return box and place the packing slip that came with your order inside the box.

Fetch pays back up to 90% of unexpected vet bills

Use any veterinarian in the U.S. or Canada

Rated 'Excellent' on Trustpilot

The most comprehensive pet insurance

Get your free quote now

Looking for something else?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get your price